Terms & Conditions
The laws of New South Wales govern the operation of this web site and you agree to submit to the non-exclusive jurisdiction of the courts of New South Wales, Australia.
RETURNS / REFUNDS
We want you to have the best online shopping experience, and it's really important that you love your purchase from CAROUSEL BONDI. If you would like to return an item for a refund, simply post it back to us (within 14 days of the shipping date)
Please note that the item must be unwashed, unworn and in original condition (this includes all original price tags, and protective shields on swimsuit bottoms). Return items that have been worn, damaged or altered from their original state will not be exchanged or refunded, and will be returned to the customer.
This however does not mean you cannot try it on for size. Upon inspecting the returned item, we will credit your original method of payment within 5 working days. If the returned item was on sale, your refund is provided in the form of a store credit only. See below for more details on sale items.
We regret that we are unable to refund original shipping and handling costs, unless the item was faulty or not as ordered.
We offer store credit only on sale items unless the item is deemed faulty, or was part of a store-wide percentage off promotion and no other discount had been applied. So, for example if the item was full price and you applied a promotion code to receive 10% off, this is eligible for a return. But if the price had already been reduced prior to applying a promotion code we offer store credit only. If an item was 50% off or more this is deemed as a clearance item and no returns or exhanges are allowed.
Store credits are issued in the form of online gift certificates that can be used toward future purchases.
CAROUSEL BONDI is unable to guarantee availability of products as our stock is seasonal and therefore quite limited. If you would like to exchange for a different size, please contact us immediately to ensure we have your alternative size available.
Outward shipping will not be charged on your first size exchange (the delivery fee will be charged if a second size exchange is required), but you are responsible for returning the goods to us. We would recommend using a traceable method such as registered or express post. It is your responsibility to ensure goods arrive safely to us.
The information on this web site is provided in good faith and Carousel Bondi believes it to be accurate. However, mistakes can happen from time to time, so if you notice a mistake or omission please let us know and we will correct it.
Carousel Bondi.com is not liable to you or anyone else for any loss of income, profit, business contracts or goodwill or any indirect or financial loss suffered whether arising in contract, negligence or otherwise arising in connection with use of this web site.
To the extent permitted by law, Carousel Bondi’s liability for breach of any implied warranty or condition which cannot be excluded is limited to the supply of the products again or the payment of the cost of having products supplied again.
This web site is the copyright property of Carousel Bondi. You may download, display, print and reproduce this material in unaltered form only (retaining this notice) for your personal, non-commercial use. Apart from any use as permitted under the Copyright Act 1968, you may not, in any form or by any means:
a) adapt, reproduce, store, distribute, transmit, print, display, perform, publish or create derivative works from any part of this web site; or
b) commercialise any information, products or services obtained from any part of this web site, without the written permission of Carousel Bondi.
This web site may contain links to other web sites. Those links are provided for convenience only and may not remain current or be maintained.